Returns & Refunds Policy – Sanreek Wellness
At Sanreek Wellness, your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help.
Returns
- Items can be returned within 7 days of delivery for a refund or exchange.
- To be eligible for a return, items must be:
- Unused and in their original packaging.
- In the same condition that you received them.
- Due to health and safety reasons, we cannot accept returns on:
Opened food products, supplements, or personal care items. We reserve the right to reject exchanges of certain products should their nature be affected by storage and handling factors.
Refunds
- Once your return is received and inspected, we will notify you by email.
- Approved refunds will be processed to your original method of payment within 30 business days.
- Shipping fees are non-refundable.
Exchanges
- If you received a defective or damaged product, please contact us immediately at support@sanreek.co.za.
- We will arrange a replacement at no extra cost to you.
Return Shipping
- Customers are responsible for return shipping costs, unless the item was faulty or incorrect.
- We recommend using a trackable shipping service for your return.
Contact Us
If you have any questions regarding returns or refunds, please reach out to us at:
support@sanreek.co.za
+27 78 675 8357
